Returns and Refunds
All orders can be cancelled until they are shipped. If you have any questions regards to your order – please contact our support Info@zaiwar.com
Return and Refunds
We offer a 100% money back guarantee if any products are damaged during shipping. All we ask to send us the photo of the damaged item within 24 hours of delivery at Info@zaiwar.com
Refunds will be provided only to the original purchaser and refunded to the original form of payment We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Info@zaiwar.com . If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Unfortunately, we cannot accept returns on sale items or gift cards.
Once we’ve received and inspected your return, We let you know if the refund is approved or not. If approved, we will refund it on your original payment method. Please remember it can take few days for your bank or credit card company to process and post the refund too.