Returns and Refunds

Order Cancellation

All orders can be cancelled until they are shipped. If you have any questions regards to  your order – please contact our support 

Return and Refunds

Zaiwar 30-Day Return Policy

At Zaiwar, we are committed to ensuring your satisfaction with our products and services. We understand that sometimes things don't go as planned. That's why we offer a 30-day return policy from the ship date on all unworn items in their original packaging. If you are not completely satisfied with your purchase, you can return it for a full refund of the purchased items. If you received a gift with your order you have to return the gift in the original unsued condition as well.

Easy Return Process: To initiate a return, simply email us at 

within the 24hours of receiving your order. Our dedicated customer service team will guide you on the necessary steps to ensure a smooth return process. Please include your order number and reason for return in your email for quicker assistance.

Conditions for Return:

  • Items must be unworn and in the original packaging.
  • Returns must be initiated within 30 days of the ship date.
  • The customer is responsible for the return shipping costs.

Refund Process: Once we receive your returned items and verify their condition, we will process a full refund for the purchased items. Please allow some time for the refund to reflect in your original payment method.

Size Reference: We encourage our customers to review the size reference images provided before placing an order. This helps ensure that you select the right size and minimize the need for returns.

Quality and Service Commitment: Our business was founded on a commitment to quality and service. If your order arrives less than satisfactory, we are dedicated to providing you with a prompt resolution to address any concerns you may have.

At Zaiwar, your satisfaction is our priority. We appreciate your trust in our products and strive to make your shopping experience with us enjoyable. If you have any questions or concerns, feel free to reach out to our customer service team at We are here to assist you.



Unfortunately, we cannot accept returns on sale items or gift cards.