Zaiwar Warranty

https://www.youtube.com/watch?v=B0ckEpToy9sZaiwar Jewelry Two-Year Warranty:

Zaiwar proudly stands behind the quality of our jewelry. We offer a comprehensive two-year warranty, starting from the date of purchase, to provide you with peace of mind and assurance in your purchase. This warranty covers manufacturing defects and workmanship issues.

Terms and Conditions:

  • Coverage:
    • The warranty covers manufacturing defects, such as faulty clasps, loose stones, or metal discoloration.
    • It does not cover damage resulting from accidents, misuse, normal wear and tear, or alterations performed by a third party.
  • Validation:
    • The warranty is valid only for products purchased directly from Zaiwar.com website
    • To claim warranty service, provide the original proof of purchase, clearly indicating the date and item purchased.
  • Repair or Replacement:
    • Zaiwar will, at its discretion, repair or replace the defective product or part with a product or part of equal or greater value.
    • If the exact product is not available, a comparable product will be provided.
  • Exclusions:
    • Lost or stolen items are not covered by this warranty.
    • Damage caused by failure to follow care instructions or improper handling is not covered.
  • How to Claim:
    • Contact Zaiwar Customer Service at info@zaiwar.com with your proof of purchase and a detailed description of the issue.
    • Zaiwar will guide you through the warranty claim process, including instructions for returning the item if necessary.
  • Shipping Costs:
    • Customers are responsible for shipping items to Zaiwar for warranty service.
    • Zaiwar will cover the cost of shipping the repaired or replaced item back to the customer.
  • Modifications to Terms:
    • Zaiwar reserves the right to modify or terminate this warranty at any time, but changes will not affect warranties for products already sold.

By purchasing Zaiwar jewelry, you acknowledge and agree to the terms outlined in this warranty. Our commitment is to ensure your satisfaction and the longevity of your cherished jewelry pieces.